In a newly published support document, Apple has blamed a number of iPhone and iPod touch issues on jailbreaking. The article, entitled “Unauthorized modification of iPhone OS has been a major source of instability, disruption of services, and other issues,” describes a number of issues dealing with instability, reliability, security, and more. In particular, it claims jailbreaking can disrupt Visual Voicemail service, cause “frequent…
Apple has posted a new support document outlining the steps users can take to try and fix specific Wi-Fi or Bluetooth issues on the iPhone or iPod touch. According to the article “Unable to use Wi-Fi or Bluetooth with iPhone or iPod touch because there’s no address listed for the device,” symptoms of the issue may include a greyed out Wi-Fi or Bluetooth icon, a lack of an address for either or both of the protocols, the appearance…
Apple has published a new support document outlining how the new Push Notification system in iPhone OS 3.0 operates. The article states that users must open any app at least once before it can receive notifications, and when restoring from a backup, the app(s) will need to be reopened to get notifications. Notably, the article also states that when an iPod touch unit is on and has a Wi-Fi connection, notifications can be received at any time, but…
Apple has published a new support document warning users of the Palm Pre that their ability to sync with iTunes may be removed at any time. Titled “iTunes: About unsupported third-party digital media players,” the article explains that Apple designs its hardware and software to provide seamless integration between its media devices, iTunes, the iTunes Store, and the App Store, and that it is aware that some third-party companies claim…
Apple has posted a new support document warning iPhone and iPod users of possible shock from their earbuds. Titled ”Apple Earbuds and static electricity,” the article states that “it’s possible to receive a small and quick electrical (static) shock from your earbuds while listening to iPod or iPhone.” The article goes on to offer a basic description of static electricity, noting that the “condition is not limited…